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How to use the Server Importer feature

Server Importer transfers files via SFTP from an old host or node to a new NexusCloud server, such as when moving from a Lite plan to a Medium plan.

What you need before you start

Prepare the SFTP details from your old host or node:

  • User or SFTP username
  • Password. If you reset the password in the old host's panel, use the password created by that reset.
  • Server IP or server address
  • Server Port

Check your SFTP details

Make sure the user, password, server address, and port came from the old host or node. Server Importer needs these details to connect.

Steps

  1. Open https://panel.nexuscloud.id/.
  2. Select the NexusCloud server that will receive the imported files.
  3. If you are using a phone, click the hamburger menu (=) to open the panel navigation.
  4. Scroll down, then go to Settings.
  5. Scroll down, then click Import Server.
  6. Under Server Type, keep the option set to SFTP.
  7. Fill in User, Password, Server IP, and Server Port using the details copied from the old host or node. The port is usually 2022. Use the password you reset in that panel.
  8. Fill in Source Folder and Destination Folder with any path you need. To move every file, use / for both. For one folder, use the same path on both sides, for example /world.
  9. Leave Delete All Files off so the import does not remove files you still want.
  10. Click Import Server, then wait about 10–30 minutes. When it finishes, refresh the page.
  11. When the process finishes, check the files on the destination server.

Example values

Use these values as an example of the required format:

User: yeyboyahh.oa01hk7
Password: hengkerwibutzy
Server IP: jean.nexuscloud.id
Server Port: 2022
Source Folder: /world
Destination Folder: /world

Disable Delete All Files

Do not enable Delete All Files unless you fully understand its effect. This option can delete existing files on the destination server before the import starts.

Tips

  • Make sure the destination server has enough storage for the files being transferred.
  • Do not change the source data while the import is running.
  • Import time depends on file size and SFTP connection speed. Expect about 10–30 minutes.

Troubleshooting

If the import fails, check these first:

  1. Server IP matches the old host or node.
  2. Server Port matches the old host or node.
  3. User and Password match, including uppercase, lowercase, and special characters.

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Cheers, Team NexusCloud