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How to upgrade and renew a server

From the billing panel you can move a server to a higher plan or renew its service period before it expires. This guide covers both actions.

Upgrade your server plan

  1. Open https://billing.nexuscloud.id/ and log in to your account.
  2. Open Subscriptions or Manage Servers.
  3. Click Manage next to the server you want to upgrade.
  4. Select Upgrade Plan.
  5. Choose the target plan from the options available.
  6. Select a payment method and follow the billing instructions to complete the payment.

After payment

Upgrades are generally processed once the invoice is marked as paid in the billing system.

Renew your server

  1. Open https://billing.nexuscloud.id/ and log in to your account.
  2. Open Subscriptions or Manage Servers.
  3. Click Manage next to the server you want to renew.
  4. Click Extend or Renew Server.
  5. Select a payment method and complete the payment.

Notes

  • Renewal periods follow the billing cycles available for each product, so they don't have to be the same for every service.
  • Plan changes and the new service period only take effect once payment succeeds.
  • If an invoice is paid but the service hasn't changed, contact support and include the invoice number and Server ID.

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