How to find the server ID in the panel¶

The server ID is often requested when you open a support ticket or report a server issue.

When is the server ID needed?¶

• When you open a support ticket
• When you report a bug
• When you ask for help with setup or configuration changes

Option 1: via Console¶

1. Open https://panel.nexuscloud.id/.
2. Select your server.
3. Scroll down and find Server ID.
4. Copy the server ID, for example Abcd9o4g.

Option 2: via Settings¶

1. Open https://panel.nexuscloud.id/.
2. Select your server.
3. If you are using a phone, click the hamburger menu (=) to open the panel navigation.
4. Scroll down and click Settings.
5. Scroll down to Debug Information. Below Node there is Server ID.
6. Copy the full server ID, for example Abcd9o4g-1b3a-4f06-a439-accdf830674d.

Tips¶

• Copy all the characters in full.
• Don't send the server ID of the wrong server when opening a ticket.

Cheers, Team NexusCloud